Returns and Refunds Policy Effective date: September 11, 2026

Owl Gossip products are physical mail, printed and sent through USPS. Here’s exactly how cancellations, refunds, and replacements work.

Monthly Plans

Cancel any time from the link in your receipt email, from your customer account, or by emailing jeremy@owlgossip.com. Cancelling stops all future charges right away.
The month you’ve already paid for still mails. We don’t issue partial refunds on monthly plans.

Prepaid terms never renew, so there’s nothing to cancel unless you want to stop early.
If you stop early, we refund every issue that hasn’t mailed yet. Each issue is worth the price you paid divided by the number of months.
Example: a 12-month Field Dispatch costs $85. If you stop after 4 issues have mailed, we refund the other 8 of 12, or $56.67.
An issue counts as mailed once we’re within 24 hours of its mail date, since it’s already printed and packed.

Gift orders follow the same rules. The purchaser, not the recipient, can cancel or request a refund.

If you order the same thing twice by mistake, email us before the second one mails and we’ll refund it in full.

Because every piece is mail, we don’t take items back. If something arrives damaged or never shows up, we replace it free (see below).

Damaged: email jeremy@owlgossip.com within 30 days. A photo helps. We’ll send a free replacement.
Lost: if a mailing hasn’t arrived within 15 business days of its mail date, let us know and we’ll send a free replacement.

Approved refunds go back to your original payment method (card or PayPal) through SureCart, usually within 5 to 10 business days.

Owl Gossip, operated by Jeremy Osgood 1029 Beech Grove Road, Brentwood, TN 37027 jeremy@owlgossip.com