Returns and Refunds Policy
Effective date: August 14, 2026
Owl Gossip products are physical mail, printed and shipped via USPS. Here is exactly how refunds, cancellations, and replacements work.
Subscriptions
- Cancel anytime. Cancellation stops all future billing immediately. You can cancel through your customer account or by emailing jeremy@owlgossip.com.
- The 24-hour rule. Each issue is physically printed and mailed on a scheduled mail date. If you cancel within 24 hours of your next scheduled mail date, that issue will still be mailed and is not refundable. Cancellations made more than 24 hours before the mail date take effect immediately.
- No refunds on mailed issues. Once an issue has entered the USPS mail stream, it cannot be refunded.
- Prepaid, unmailed issues are refundable. If you cancel an annual subscription or a 3-month or 6-month prepaid series, we will refund the remaining unmailed issues on request, prorated by issue.
Gift Subscriptions
Gift subscriptions follow the same rules. The purchaser (not the recipient) may cancel and receive a refund for unmailed issues.
Prints and One-Time Products
- Damaged or defective items are replaced free of charge. Email jeremy@owlgossip.com within 7 days of delivery with a photo of the damage.
- Returns. Unused prints and postcard products in original condition may be returned within 30 days of delivery for a refund of the purchase price. The buyer is responsible for return shipping. Refunds are issued to the original payment method once the return is received.
Lost Mail
If an issue or product has not arrived within 15 business days of its mail date (25 business days for Canada), contact us and we will send a free replacement.
How Refunds Are Issued
Approved refunds are processed through SureCart to your original payment method, typically within 5 to 10 business days.
Contact
Owl Gossip, operated by Jeremy Osgood 1029 Beech Grove Road, Brentwood, TN 37027 jeremy@owlgossip.com
